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To perform the highest quality repair at a
fair price. |
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To have a sense of personal obligation to
each and every customer, and to treat each vehicle as if it were our own.
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To furnish an itemized invoice detailing
all services and parts in an understandable manner.
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To accurately recommend corrective repairs
and scheduled maintenance service in an explanatory manner that is not
forceful, rather, helpful to the customer in preparing for the needs of
their vehicle. |
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To install only proven, quality
replacement parts that are either original equipment replacement parts or
their exacting quality equivalent. |
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To notify the customer of completion times
and estimate amounts to the satisfaction of the customer.
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To maintain a fair resolution of customer
concerns through amicable and professional means.
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